Hudson Valley 2-1-1
One call gives you access to resources across seven counties in New York
In a collaborative effort, the United Ways of Dutchess-Orange, Rockland, Sullivan, Ulster, and Westchester-Putnam developed and maintain Hudson Valley Region 2-1-1- to provide callers throughout seven counties with comprehensive information and referral for a wide variety of health and human service needs.
If you need help navigating the maze of services, just dial 2-1-1 to get the help you need.
- One call gives you access to resources across seven counties in New York (Dutchess, Orange, Putnam, Rockland, Sullivan, Ulster, and Westchester).
- Hours of 2-1-1 are currently 8 a.m. to 8 p.m., seven days a week, with a translation service utilizing over 150 languages.
- 2-1-1 is a confidential call that maintains the integrity of the 9-1-1- system.
- 2-1-1 is a useful planning tool. Based on aggregate data about the type of calls that the 2-1-1 center receives, communities are in a better position to anticipate demand for services and mobilize resources to meet changing needs.
Why have 2-1-1?
Every hour of every day, someone in the United States needs essential services—from finding substance abuse assistance to securing adequate care for a child or an aging parent. In many cases, people end up going without necessary and readily available services because they do not know where to start. 2-1-1 provides callers with information about and referrals to human services for everyday needs and in times of crisis.
Examples of 2-1-1 services include:
- Basic Human Needs Resources: Food banks, clothing closets, shelters, rent assistance.
- Physical and Mental Health Resources: Health insurance programs; Medicaid and Medicare, maternal health, Children's Health Insurance Program, medical information lines, crisis intervention services, support groups, counseling, drug and alcohol intervention and rehabilitation.
- Employment Support: Finanical assistance, job training, transporation assistance, education programs.
- Support for the Elderly and Persons with Disabilities: Adult day care, congregate meals, Meals on Wheels, respite care, home health care, transportation, homemaker services.
- Support for Children, Youth and Families: Childcare, after school programs, Head Start, family resources centers, summer camps and recreation programs, mentoring, tutoring, protective services.